Question: What forms of
payment does Aurora accept?
Answer: We appreciate credit cards, debit cards, personal checks,
Answer: All information is kept completely confidential.
We do not share, distribute, or sell any information about
Question: How do I get my tickets?
We send tickets via FedEx or regular mail, or you can stop by at
our office location.
Question: Is it possible to buy our tickets in states for
relatives in other countries?
Yes, it is possible to pay for it here and get your tickets
at the air company’s office in that country or send it via
mail to your relatives.
Question: Do I need travel insurance?
Travel insurance is not required, but we strongly recommend that you purchase it,
to protect yourself and your travel investment.
Question: How much baggage can I take for my trip?
Each passenger is allowed 2 pieces of luggage. The maximum weight
of any piece cannot exceed 70 pounds.
Question: What is an E-ticket?
An E-ticket, or Electronic Ticket, is a paperless ticket. Instead of using a paper ticket, your photo ID (such as a driver's license or passport) is all you need to receive your boarding pass. An E-ticket cannot be lost, since your ID and confirmation number act as your ticket.